Shipping Policy

HOW MUCH DOES SHIPPING COST?

Shipping costs may vary.

 

PROCESSING TIME

As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

 

ESTIMATED DELIVERY TIME
As soon as the order is processed, we will send tracking information to the email used during the purchase. Following the processing time it may take approximately 5-7 days for delivery unless notified of a later delivery date depending on the item.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic and high shipping volumes.)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at beautyroots.97@gmail.com.

If your order hasn't arrived within 35 days of the date of the original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

 

RETURNS AND REFUND GUARANTEE
For items received that are not as we described in our listing and Defective items, we will replace the item or issue a refund ASAP. Other than the instances explained we do not issue returns or refunds.